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F. A. Q.

12:58:00 AM

Do you have a question about our products? Are you not sure what to do with the file you just downloaded? Do you need a help using our online order form? Here is everything you need to know, to get your new mixtape cover artwork just the way you want it. Click on the links below to jump through the instructions or scroll through.

      • The Mixtape Cover Store website, it's design Blog, and Graphics Department, are owned and operated by a sole proprietor. All of our original products and custom editing services are provided by Filthy The Designer. Filthy has been designing mixtape cover artwork for almost a decade.
      • Both. This website is here to help anyone who needs a really great cd cover. If you would like to create your own mixtape cover, we provide a few tools needed to get you started. We have free templates for color and size requirements, and inexpensive stock PSD files that you can just drag and drop into your project.
      • To personalize any of our products, including our mixtape cover templates or stock images files, you will need Adobe Photoshop software, version CS2 or later. Free online editing software, such as Ms Paint and GIMP, cannot edit PSD files.
      • Our mixtape covers and stock images are all labeled and listed in their respective drop down menu. Simply search through the pages to find the image or design style that you are looking for. Once you have found something you like, click the View Product button to see the item's details.
      • Sorry, the images on this website are only examples of our products. These images cannot be customized and are not sized for print. To download a mixtape cover or stock image, please add the item to your shopping cart and pay for it. All the products on this website are an instant download.
      • All of our products are an instant download. This includes our mixtape covers, stock images and designer freebies. So getting your hands on the perfect mixtape cover artwork is easy. With only a few short steps, it can all be yours.

        01. Pick Out An Item -
        Browse through our large selection of mixtape covers to find the perfect cd cover that is right for you. You should choose a mixtape cover design that matches your music style or lyrical content.

        02. Buying The Product -
        From the LICENSE OPTIONS drop down menu, select a license and artwork style that best fits your needs. With our mixtape covers, you have multiple design choices including the front cover only, the front cover with the tracklist or both the front and back covers.

        03. Making A Secure Payment With PayPal -
        From the shopping cart, you can choose an additional design option, continue shopping, upload a discount code or complete your checkout.

        04. Check Your Inbox & Spam Folders -
        After making a payment, you will be redirected back to the Mixtape Cover Store where you can complete the order. Your receipt for payment will be sent instantly upon completing your purchase. The digital merchandise / mixtape cover file(s) may take up to five (5) minutes to deliver to your email.
      • Yes and no. We have two (2) licenses to choose from, a regular lease agreement and an exclusive use contract. Please see the File Licenses page for more information.
      • When you purchase an exclusive use contract to a mixtape cover, you receive the sole rights to the design. We cannot sell this item to anybody else and must take it down from sale. This license is for unlimited commercial / profitable use and unlimited copies sold. With an exclusive use contract to a mixtape cover, you are now the only one who can have it. Please see the File Licenses page for more information.
      • Use the Online Order Form page to send us your information and logo. Please do NOT email us any information until we have your PayPal payment for the editing services.
      • The turnaround time on our mixtape cover editing service is currently three (3) working days or less. This time begins, of course, after you have filled out an Online Order Form. Please note, our working hours do not include Sunday's.
      • If you are not completely satisfied with your mixtape cover artwork please let us know. If there is a mistake in the spelling on your artwork or even if you just don't like the colors you previously chose, one (1) free round of revisions or editing changes come with every mixtape cover editing service.
      • Errors may occur when the online order form reads your text or image file in a specific section as spam, and therefore it is not excepting it. A simple solution may be to find that section of the form and try spelling some words differently or renaming your files.
      • No. A photo-shoot quality image is NOT necessary for our image cropping services. A digital photo taken from any regular camera is perfect. Cell phone pictures are not recommend due to their low image quality, but these files can be used.
      • No. A plain or blank background, such as a green screen or something similar, is NOT necessary at all. Our designer can remove you from any background. It is much like cutting a photo out of a magazine or newspaper, but with the help of various Photoshop tools.
      • Sorry, but no. When choosing which digital photos to upload for our image cropping services, be sure that you or the main subject of the photo (car, animal, etc.), are completely in focus. Please do NOT filter or edit your image prior to sending.
      • Before uploading your photos to the Online Order Form page for image cropping services, first make sure that the files are formatted correctly. We accept JPEG (.jpg), PNG (.png) or GIF (.gif) files. We recommend JPEG (.jpg) files as it is the highest quality possible.
      • Yes. Be sure to properly name your photos and logos (example = ArtistPhoto1.jpg or MyCompanyLogo.jpg) as the online order form will not except some random file names. Your files may be rejected because the form sees the image name as spam.
      • All payments on this website are made safe and secure through PayPal processing. We are proud to be a PayPal verified company.
      • Sorry no. Due to our file's instant delivery mailing system and our quick turnaround on editing services, all payments are to be made in full and paid upfront. There are no exceptions. Please read our Terms page before making a purchase.
      • After adding an item to your cart, navigate to the bottom of the Shopping Cart's page. Enter your discount code in the text box and click the Apply button. You will see your price changes instantly.
      • If you have received your order's receipt but not the download email, check your spam folder first. Sometimes, the email can get delivered there instead of your inbox. If it is not there, please contact us immediately. We will respond as quickly as possible to assist you.
      • The download links will be sent separate from your receipt. This means, you will receive two (2) emails after your purchase. Initially, the receipt will reach your inbox, but the instant download links may go directly into your spam folder. Be sure to check there before contacting us.
      • All instant downloads are delivered as Zip files. A Zip file needs to be opened with compression software before the items inside can be accessed. Windows, OS X, and Linux all come with ZIP compression built-in to the operating system and there are two (2) ways to access the files stored inside.

        01. Double-Click The Zip File -
        In Windows XP or newer, Mac OS X, and Ubuntu Linux, you can double-click the ZIP file and it will open in a new window. You can then copy the contents to another folder. OS X will create a new folder next to the ZIP file when you double-click it, but may not open it automatically.

        02. Right-Click The Zip File -
        In Windows and Linux, you can right-click the Zip file and select Extract All… or Extract Here. Extract All will allow you to set a path for the extracted folder to go, and Extract Here will uncompress the folder and leave it in the same location as the ZIP file.
      • The fonts are NOT included with any purchase. It is illegal for us to sell you the fonts. But the good news is, all fonts used are available online for FREE! To install your fonts, refer to your operating system for more details.
      • A regular lease agreement is good for one (1) commercial / profitable use and up to ten-thousand (10,000) copies sold. You must acquire a new regular lease agreement or an exclusive use contract for distributing more than ten-thousand (10,000) copies. Please see the File Licenses page for more information.
      • Yes, we can crop your image out of any digital photo or background. For a small fee, we will turn your photo into a professional stock image file with no jagged edges and no white space. Please see the Image Cropping page for more information.

If you are having trouble or need some assistance, please contact us. Be sure to mention the title of the product or service, and the problems you are currently having. Our expert support team will respond as quickly as possible to assist you. Most issues can be resolved within twenty-four (24) hours.

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